AT&T Office Online Doesn’t Like Vindigo

To retrieve my office e-mail on my Treo 600 I signed up for AT&T’s Office Online service. It worked fine for several weeks. Then, right when I was about to go out of town – and actually needed to get my email on my Treo – it wouldn’t work. The “Welcome to Office Online” page on the Treo would offer me the choice to login, but never gave me the login page – instead it endlessly looped back to the same page.

I spent about two hours waiting and talking to the AT&T folks. Adjusting settings on the Treo – because everything was fine on the “host” computer at work. No luck. I even visited AT&T’s online support chat – an excellent service – but also no go.

Frustration. Then it dawned on me. Several days before I was headed to Las Vegas I got one of those Palmgear=handango or something emails advertising something handy – a pda Zagat’s guide-like service call Vindigo. I bought it, installed it and it looked like it might be useful – especially since I hadn’t been to Vegas in 15 years. AH HA!

Removed the Vindigo app from the Treo. Removed the Vindigo app from the desktop and from the backup folder in the /handspring folder. Did a hard reset of the Treo to clean out all the data and start fresh -(hotsync first to put all data on the desktop before doing this) and voila’ – Office Online works again.

And that’s good -cause I’ve got to travel to Palm Springs this week. I’ll stick to brochures when it comes to learning Palm Spring’s local highlights.

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